As we were working on conference details for a client, something didn’t feel quite right. I knew there was something that the client wanted to change from the previous year’s event. Unfortunately, I couldn’t remember exactly what it was. (In my defense, it had been over a year since we had planned that particular conference. That’s a long time to remember things!)
Thankfully, I knew exactly where I could find what I needed. The detail was included in our post activity report, also known as the PAR.
It's not always easy to see things from someone else's perspective. And, yet, this is the first step in showing empathy.
Empathy requires effort. It requires that we set aside our own biases and listen – really listen.
At Reach Partners we work hard at understanding the perspectives of others. We also look for ways others show empathy. Here are some examples we've found and experienced: