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Project Spotlight: Otter Tail County 150th

4/15/2019

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With a 150th anniversary approaching, leaders in Otter Tail County knew they had a once-in-a lifetime opportunity to celebrate the region’s history and culture. People were excited and passionate about getting involved in the milestone event, but that enthusiasm came with a price tag.
 
“The more ideas there were, the more opportunities there were for things to get chaotic,” says Nick Leonard, communications and external relations director for the county.
 
Key stakeholders including the Otter Tail County Historical Society and the Otter Tail Lakes County Association established a planning committee for the sesquicentennial, but the group needed someone to serve as a single point person for communication and project management.
 
Reach Partners stepped in, helping with event strategy and support.
 
The committee established a budget and goals for the celebration. Anita from Reach Partners helped to keep these things on track.
 
“She knew when to dig deeper and ask questions, and when to challenge the group,” Leonard says. “Thanks to her, we stayed hyper-focused on our plans.”
 
While the committee wanted to promote the region, it decided the 150th was an opportunity to celebrate all who live, work and play in the county. The committee met monthly to identify and plan events. Major events for the celebration included a musical production written for the anniversary, an ice-themed winter gathering, and a historical reenactment of the first county commission meeting. Other events included community walking tours and historical displays.
 
Events were held over the span of a year and throughout the geographically expansive county, but planning started months earlier.
 
“There were a lot of moving parts,” Anita says. “These are people who love their county and they wanted to celebrate.”
 
To help the group stay on task, Anita created agendas for each meetings. She identified logistics that needed to be addressed for the major events. She also managed a micro-grant program that offered support for community projects that promoted Otter Tail County and its history.
 
Planning and coordinating numerous events can be stressful and time intensive, especially for staff who don’t do this regularly. Asking Reach Partners, which has the expertise and experience, to take on this role was an easy choice, Leonard says.
 
“Planning a big event is one of the most visible things you do as an organization. It leaves a lasting impression on people. You want to make sure it’s done well,” Leonard says.
PHOTO CREDITS: Dan Broten. All photos were taken at Otter Tail County's 150th anniversary kick-off event.
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How to Use Rituals to Build Better Connections

4/15/2019

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It’s relatively easy to think about ways that rituals unite, connect and motivate us. Imagine the ways your family celebrates and recognizes holidays. Picture how a sports team carries out a certain behavior or chant before competition starts. 

When done right, rituals are mindful actions that help us build community or identity. They create strong and long-lasting connections. 

As such, rituals have a place in supporting a healthy work environment among both teams and at the organizational level. Fun rituals that solve problems and do no harm can help to build effective teams and make the meetings they hold more productive. 

Every team has rituals, even if you don’t recognize them as such. We have rituals around hiring, recognition, production, innovation, quality, promotions, family, customer service, community service, learning, etc. 

Being intentional about those rituals can reinforce a business need or a team’s need for connection. Effective rituals fit your leadership style and the personality of your team – they feel natural. What works for one organization or team won’t necessarily build trust among another. 

Think about the Kiwanis Club. Can you imagine a meeting without music? This service club has a ritual of spontaneous singing, which leads to a spirit of cooperation. (And, let’s be honest: it may be the difference between a boring club and a lively one!) 

Rituals do not need to be complex or serious. They can be short and silly. The important thing to remember is that rituals should do no harm. If an activity introduces shame or humiliation, it will promote disconnection instead of unity.  

Here are some ideas for meeting rituals that can build up teams: 
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  • Play a walk-up song – Encourage folks to show up on time by playing a signature song when it’s time for a meeting to start. Pick something that meets the personality of your team: maybe Wagner’s “Ride of the Valkyries,” or The Rolling Stones’ “Start Me Up.” One company I know had serious issues with people not showing up on time to the morning huddle. The team leads decided to have some fun with it by asking late-comers to sing a song like the national anthem, “Mary Had a Little Lamb” or “Jingle Bells.” 

  • Recite company values – How many of us know our company values or mission? Enforce the mantra by turning key phrases into a pre-meeting chant.  

  • Develop a team high-five or cheer – End every meeting on a high note by gathering everyone together for a group high-five or a motivating cheer. 

  • Start on the right foot – If your team is still working on building psychological safety, start meetings with a connection ritual like Right Foot. Go around the table and ask each person to share why their day is starting on the “right foot.” For example, my day started on the right foot because … “my kids and I played board games together last night” or “I got to snuggle my niece’s new baby” or “Kevin Bacon retweeted me.” 
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  • Name meeting roles – For every meeting, you need people to serve specific roles. Why not have some fun by naming them through the lens of your company values, brand archetypes or even your mascot. For example, your meetings may always have a Monkey Minder who collects actionable tasks and assignments. Or maybe you have a Focus Ferret who facilitates the meeting or a Note Goat who distributes the summary after the meeting is over.  
When done right, rituals can create an environment that encourages creativity, vulnerability and risk-taking. Make them count. 

–Rachel  
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