I was once invited to give feedback on an activity my child participated in. I’m confident the leaders had good intentions – after all, they asked parents to fill out a survey. But, I didn’t feel fulfilled after answering the questions. I didn’t understand why my input was needed. Was I helping to make the activity better for the next year? Was I understood?
You’ve likely found yourself in a similar situation. The experience prompted me to think deeper about why we need feedback and the best way to gather it.
First of all, gathering feedback should not be taken lightly, skipped, or overlooked. Always take the time to ask other stakeholders their thoughts about a completed event or project.
It’s also important to remember that feedback is a task on its own. This is not the time to jump to fix-it mode. Instead, collect and document what went well and what could go better next time. Leave fixing and analyzing for later.
Feedback can be gathered in a number of different ways – from a number of different stakeholders. For this post, I’ll share some best practices for gleaning input from the core team that worked on the event or project.
Feedback is an important and valuable part of every project and event. When done well, it can lead to increased trust and a better future product. It is well worth the effort.
Your partners in leadership.